This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Use code FIRSTRIDE for 5% off on your first purchase

Free Shipping with Cash on Delivery Available

Use code FIRSTRIDE and get 5% off on your first purchase

Cart 0

Congratulations! Your order qualifies for free shipping You are Rs. 100 away from free shipping.
No more products available for purchase

Products
Pair with
Is this a gift?
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Home
Shop
About us

Shipping Policy

 


At Todds, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website (www.toddslife.com). Please read this policy carefully before placing an order.

1. Order Processing

  • Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email will contain the details of your order, including the products purchased, shipping address, and estimated delivery time.
  • Processing Time: All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive another notification once your order has shipped.
  • Shipping Time: Most orders ship within 7-15 business days after payment is received.

 

2. Shipping Methods and Delivery

  • Shipping Options: The available shipping options, along with their estimated delivery times and costs, will be displayed at checkout. Delivery times may vary based on your location, the shipping method selected, and other factors beyond our control.
  • Delivery Time: The estimated delivery time is calculated from the date of shipment, not the date of order. While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or other external factors. We are not responsible for delays caused by the shipping carrier or any damages incurred during transit.
  • Shipping Locations: We currently ship to locations within India, as serviceable by our shipping partner

 

3. Shipping Charges

The shipping charges for your order will be calculated and displayed at checkout based on the shipping method selected and the delivery location. We may offer free shipping promotions occasionally. If your order qualifies for free shipping, it will be automatically applied at checkout. We offer payment modes such as UPI, Bank Transfer, or Cash on Delivery.

 

4. Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email with a tracking number and a link to track your package. You can use this information to monitor the status of your delivery.

 

5. Shipping Address

Please ensure that your shipping address is correct and complete at the time of order. We are not responsible for any delays or misdeliveries caused by incorrect or incomplete addresses provided by the customer. If you need to change your shipping address after placing an order, please contact our customer service team immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed or shipped.

 

6. Delivery Issues

If a package is returned to us as undeliverable due to incorrect address information, refusal to accept delivery, or other reasons, we will notify you. You may be responsible for additional shipping charges to resend the package. We are not responsible for lost or stolen packages confirmed to be delivered to the address provided by the customer. If your package is lost or stolen, please contact the shipping carrier directly to file a claim. However, we will assist you in this process as much as possible.

 

7. International Shipping

Currently, we do not offer international shipping. We currently ship only within India. We are working on expanding our services, so please stay tuned for updates regarding international shipping.

 

8. Customs, Duties and Taxes

For orders within India, all applicable taxes, including GST, are included in the product price at checkout. There are no additional customs or duties for domestic shipments.

 

9. Damaged or Defective Items

Please inspect your order upon receipt and contact us immediately if you receive a damaged, defective, or incorrect item. We will work with you to resolve the issue promptly.

  • Returns and Replacements: If your item arrives damaged or defective, please refer to our Return Policy for instructions on returning the item for a replacement or refund.

 

10. Contact Us

If you have any questions or concerns about your order or this Shipping Policy, please contact our customer service team at contact@toddslife.com or call us at +91 7303800540.

A venture of A K Global